# Staff Product Manager (PLG-Led)

URL: https://raintechnovation.com/career/staff-product-manager-plg-led--7a1b709a-e9ab-4247-8a7a-a7c132238504

RainTech

## About This Role

- **Build and Execute the Retention Strategy**: Own the product roadmap for reducing voluntary and involuntary churn. Create segmentation-driven retention journeys across seller types and product lifecycle stages.
- **Improve Activation & Onboarding:** Increase the percentage of new users who reach meaningful product value by identifying friction points and redesigning the activation journey. Design and iterate on a frictionless onboarding flow that helps users quickly understand core use cases and achieve their first success moment.
- **Reduce time-to-value KPI:** Systematically shorten the time between signup and first meaningful outcome by removing blockers and aligning product flows with real user intent.
- **Improve first-week engagement:** Increase early product engagement by introducing behavioral triggers, education loops, and feature adoption pathways that drive habitual usage within the first 7 days.
- **Own Seedbox product strategy and roadmap growth:** Develop a deep understanding of our customers, competitive landscape, technology and economics; identify the highest-leverage opportunities; make explicit prioritization and investment tradeoffs; and maintain a coherent roadmap connecting customer problems and company objectives to Product, Engineering and Infrastructure execution.



## What We're Looking For

- 7-10+ years of experience in the world of product in different product roles. Preferably in **PLG (Product-led growth)** environments in **SaaS subscription**
- 7+ years of experience reducing churn/improving activation (must provide examples with numbers) in past companies, through customer interviews & running experiments.
- 7+ years of experience working closely with data (Including product analytics tools)
- 7+ years of experience of mapping the user-journey and breaking it down into segments, as part of a B2C user journey
- Fluent in English, both written and verbal.
- **Bonus Points**: If you have been involved in adjacent industries to our product, which are: VPN/VPS/Hosting/Cloud Storage/Consumer Infrastructure SaaS.
- **Bonus Points:** 2+ years of experience in a management role: Product lead/Head of product/Director of product. Alternatively, you were leading the teams without official authority.

**++You’ll be a great fit if you have the following hard skills:++**

- **Data Fluency:** You are highly hands-on with product analytics tools for a subscription-based businesses. You define tracking frameworks, build dashboards, validate instrumentation, and use data to prioritize roadmap decisions without waiting on others.
- **Activation & Onboarding Optimization:** You specialize in reducing time-to-value. You can map user journeys, identify friction points, improve first-session success, and increase early engagement through behavioral triggers, nudges & lifecycle messaging.
- **Product Discovery & Customer Research:** You have a verifiable habit of talking directly to customers regularly. You run continuous discovery — including user interviews, JTBD analysis, churn interviews, cancellation surveys, and rapid validation experiments.
- **Design & Human Behavior**: You understand how design influences user decision-making and behavior, applying principles from UX, cognitive psychology, and behavioral economics to drive engagement and conversion.
- **Retention & Subscription Analytics:** You deeply understand subscription metrics of B2C SaaS products (cohorts, retention curves, LTV, churn segmentation, expansion revenue, ARPU, payback period). You can independently run cohort analysis, identify churn drivers by segment (behavioral, pricing, technical, persona-based), and turn insights into product features.