Customer Service (Mandarin Speaker)

Maritime Holding Group, Indonesia

About This Role

• •Provide accurate information to customers regarding shipping documents, pricing, cargo types, laycan, demurrage, laytime, and procedures
• •Prepare SPAL (Shipping Contract)
• •Create Shipping Instructions (SI)
• •Coordinate with Operations team for vessel movement updates
• •Coordinate with Finance team for invoicing and payments
• •Confirm billing and payment invoices with clients and vessel owners
• •Update shipment tracking data
• •Handle tasks assigned directly by management

What We're Looking For

• ✓SMA / Bachelor’s Degree (S1)
• ✓Fresh graduates are welcome to apply
• ✓Proficient in Mandarin & English (spoken & written)
• ✓Minimum HSK Level 4
• ✓Strong communication skills
• ✓Detail-oriented and well-organized
• ✓Proficient in Microsoft Office