Partner Company

Customer Service (Mandarin Speaker)

Maritime Holding Group, Indonesia

Location

Onsite

Employment Type

Full-time

About This Role

  • Provide accurate information to customers regarding shipping documents, pricing, cargo types, laycan, demurrage, laytime, and procedures
  • Prepare SPAL (Shipping Contract)
  • Create Shipping Instructions (SI)
  • Coordinate with Operations team for vessel movement updates
  • Coordinate with Finance team for invoicing and payments
  • Confirm billing and payment invoices with clients and vessel owners
  • Update shipment tracking data
  • Handle tasks assigned directly by management

What We're Looking For

  • SMA / Bachelor’s Degree (S1)
  • Fresh graduates are welcome to apply
  • Proficient in Mandarin & English (spoken & written)
  • Minimum HSK Level 4
  • Strong communication skills
  • Detail-oriented and well-organized
  • Proficient in Microsoft Office