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Scaling Your SaaS: 5 Fatal Mistakes Australian Founders Make When Hiring Indonesian Product Squads

Stop wasting $25K on hiring mistakes. Learn why Australian SaaS founders fail at building Indonesian product squads and how to fix your tech recruitment today.

Tenia Novalia
13-01-2026
5 mins
A businessman analyzing a complex plan for hiring Indonesia product squads.

If you're an Australian SaaS founder considering Indonesian hiring, you've already done the math. Senior developer salaries in Sydney exceed AUD 150,000 annually. Your burn rate is climbing. Product demands are accelerating. Indonesian looks like the obvious answer, strong technical talent, 60-70% cost savings, time zone that works with Australian business hours, and a cultural embrace of remote first work.

But here's what most founders don't realize until it's too late: getting Indonesian hiring costs you 6-12 months of lost time, $15-25K in wasted effort, and crushed team morale.

This article breaks down the five mistakes we see founders make most, and exactly how to avoid them.

Mistake #1: Hiring Scattered Individuals Instead of A Functioning Squad

You hire a backend developer and a frontend developer through LinkedIn. On paper, it looks efficient and cheaper.

In reality, you end up with confusion about who owns what, no clear technical leadership, features shipped incompletely, and both engineers waiting for direction that never comes. One engineer gets frustrated and leaves within six months. You're back to recruiting from scratch.

What actually happens is that without a single person accountable for quality or direction, communication gaps emerge. Problems get identified too late, when rework becomes expensive.

Developers don't feel like part of a real team, they feel like individual contractors. And in that mindset, they're always looking at better opportunities elsewhere.

The fix isn't to hire more people. It's to assemble a functioning squad:

  • 1 experienced tech lead (owns technical decisions and communication bridge between Australia and Indonesia).
  • 2-3 engineers across backend, frontend, or full stack roles.
  • 1 QA or test specialist

Yes, this cost $300-500/month more than scattered hires. But the return is 3-5x more shipped work in the same timeframe. That's not a cost. That's ROI.

Mistake #2: Paying via PayPal and Calling it "Legal Compliance"

You pay developers via PayPal or Wise on time and assume you're compliant. From Indonesia's perspective, what you're describing is employment, which carries tax obligations (PPh 21 withholding) and social security requirements (BPJS registration).

Indonesian tax authorities actively monitor repeated offshore payments to the same people. When they flag you, and they do, penalties, back-taxes, and legal complexity follow.

The real cost of this mistake isn't just the potential fine. It's what happens when developers discover their income isn't legally reported. They leave immediately. They tell other engineers. Your reputation in the Indonesian tech community gets damaged. You suddenly need to hire again, and no one trust you anymore.

We've seen this play out: an Australian SaaS company paid three developers via PayPal for eighteen months without proper BPJS or tax reporting. When flagged by authorities, they faced back-taxes, penalties, and legal fees that totaled $15K+.

Meanwhile, two of the three developers had already started looking elsewhere because they found out they weren't covered by health insurance or pension contributions.

The fix is straightforward: use an Employer of Record (EOR). Cost is $300/employee/month. That insurance against legal risk, certainty that compliance is handled correctly, and peace of mind that your developers are properly protected. It's the cost of doing this right.

Mistake #3: No Cultural Onboarding

"My developers are technically solid, but they barely speak in meetings. Are they checked out?" This is the question we hear repeatedly, and the answer is almost never that they're disengaged. They're operating under a fundamentally different workplace culture when speaking up to authority feels risky or disrespectful.

In Australian startup ecosystems, openly raising concerns is valued as problem solving. In many Indonesian work contexts, especially more hierarchical ones, direct disagreement or critique can feel disrespectful.

If you don't explicitly tell developers that honest feedback and raising problems is part of their job, they stay silent. Issues surface only when they're expensive to fix. Frustration builds silently until they quit, and you never really understand why.

Explicit cultural onboarding from day one changes this. Start by modeling disagreement yourself, disagree with your own ideas in team meetings so developers see it's safe.

Move detailed feedback to written channels like Slack, where people have time to think before responding, reducing the pressure of live interaction. Make it crystal clear that raising concerns is part of the job. Appoint a local tech lead who can bridge both cultures and guide communication norms.

What we've observed is dramatic: teams that do this shift from silent order-takers to proactive contributors within 6-8 weeks. The difference isn't the people. It's the explicit cultural permission to speak up.

Mistake #4: Measuring Hours Instead of Shipped Work

You install time-tracking software. You demand hour reports. You make total hours logged the main productivity metric. What happens next is predictable: developers optimize for appearing busy, not for shipping work.

A simple feature becomes five smaller tasks with documentation theater. Meetings happen instead of Slack conversations because meetings create visible activity. The developer who finishes early finds something to stretch out because looking idle looks worse than being actually productive.

The outcome is counterintuitive but consistent: you're paying for eight hours per day, but you're getting five hours of actual productive work because three hours are spent managing the appearance of productivity.

The fix is to measure what actually matters:

  • Features shipped per sprint (not tasks started or hours logged)
  • Bugs reaching production
  • Quarterly objectives completed
  • Consistent velocity week to week

When developers know they're judged on outcomes, not effort, they ship more in fewer hours. Teams that make this switch go from appearing busy to shipping one solid feature every two weeks.

Same developers, same sprint, 15% fewer logged hours but 40% more features shipped. Why? Because they stop optimizing for visibility and start optimizing for done.

Mistake #5: Expanding Too Quickly Before Documenting Processes

Your first squad runs well. Naturally, you hire two more squads immediately to double output. Within six weeks, you have three squads with three different code styles, three different deployment processes, three different documentation standards. You're context switching fifteen times per day between squads instead of shipping anything yourself.

What breaks is knowledge transfer. Each tech lead makes independent decisions. Standards fragment. There's no shared playbook for how things actually get done. You end up firefighting constantly: problems in squad one get solved one way, squad two solves them differently, and squad three invents a third approach. The founder becomes a bottleneck trying to keep everyone aligned.

The fix is to treat your first squad as a "lab" for the first three to six months. Document what actually works: the code review standards that catch problems without being bureaucratic, the deployment process that's reliable at your speed, the documentation format people actually maintain (not just aspire to), the communication patterns that function across time zones.

Once this is documented into a playbook, new squads follow it. You're not inventing everything simultaneously. Each new squad doesn't start from zero, they start from a system already proven to work.

Conclusion

Get these five things wrong, and you're looking at 6-12 months lost and $15-25K wasted. Get them right, and you have a functioning product engine that ships consistently and grows predictably.

The founders who win are the ones who treat this seriously from day one: proper squad structure, real compliance, intentional culture, outcome-based metrics, and deliberate scaling.

If you're at the point where you know Indonesian hiring is the move, here's what's next:

Book a 30-minute consultation call with RainTech. We'll map out your exact hiring timeline, break down the compliance requirements specific to your situation, and give you a clear roadmap for moving fast without cutting corners.

Subscribe to our newsletter. We publish real data on hiring timelines, current developer salary benchmarks, and compliance requirements that actually matter.

Want to dive deeper? Check these related RainTech resources:

  • Indonesia Remote Team: 2026 HR & Payroll Compliance Guide
  • From Months to Weeks: Time to Hire in Indonesia
  • 5 Proven Steps RainTech Sources and Prepares Indonesian Tech Talent
  • Growing Indonesia's Next Generation of Tech Leaders: From Developer to Visionary

Reference:

  1. AYP Group, How to Hire Talent in Indonesia - Complete 2026
  2. ASEAN Briefing, Indonesia’s Employment Regulation: Practical Guide for Employers

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